Absolutely. There's always a balance. The institution, even through best efforts, wants to support victims. However, at times, victims might not want that. They might not want their unit or folks they're working with to understand it until a public court appearance.
Part of what we're doing to make sure that it's known is following the spirit of the Canadian Victims Bill of Rights, even though it doesn't apply to defence, and in doing so, being ready to follow the same spirit for Bill C-77 when it comes into force.
My unit specifically over the last two years has been working towards civilianizing our victim service delivery program, bringing in civilians where we can assign them on a certain level of training to be able to deliver that forward.
On top of that, we've added an additional victim services program manager who will be hired in the coming months. That person will work with and seek some secondment training through the SMRC, and in Ontario, through VWAP, which is the provincial court system victim services program, so that we can really leverage the best of what's out there and move towards achieving greater standards of services.