Thank you, Sonia. It's nice to see you again as well.
The Safe Centre of Peel works on those principles of trauma-informed care. We listened to survivors who told us that they didn't know how to navigate systems, and so we took over the responsibility of navigating those systems. Survivors tell us they don't want to repeat their story over and over again and that they need someone to hold their hand through this journey—not just at the crisis stage, but throughout the journey—and so our partnership and collaboration really works from those principles of providing that integrated care so that we have a diverse number of partners that provide culturally sensitive care, and language capacity if needed, so that people who come into our centre go through one intake. They tell their story once. We're all trained in the same area of risk assessment, so we're all speaking the same language of risk.
We also know that when people come to us, they may be coming for a lot of different reasons and needs, but it gives us an opportunity to introduce other services and supports that are available and that they may not have even known about. This is the early intervention opportunity to start to dismantle some of the things they're facing. Especially for women who have been living with coercive control, when there's been a loss of self-esteem and an increase of mental distress, it's helping women understand that this is not in their head; it is actually happening to them, and deliberately, intentionally happening to them.
Through these partnerships we're able to come together, have a case conference, wrap around and really be more upstream in some of our work so that we can provide that early intervention opportunity before things escalate even further.