Thank you, Mr. Chair.
I want to go back to the red tape issue. Obviously, the first nations and Inuit of Quebec have questions about what they see as an archaic way of doing things. I have to say that this has more impact on some communities than others, when we talk about the fax machine, for example, or letters.
Let's take my constituency as an example. There is an area of 400 kilometres without roads, where the post arrives in a very uncertain way. Depending on the time of year, the mail sometimes arrives after three, four, five or six weeks. These are huge waiting times. It is also a region where there is not necessarily a network giving access to the Internet. So you see the difficulty.
The same goes for the language issue. Often, there are professionals who do not want to take these steps because of the administrative burden.
What can you do to address this? On the one hand, there is the language issue, of course. On the other hand, some practices should be adapted to the 21st century, so that people in the communities are not discouraged when it comes to making claims.