The first would be to do a better job of promoting official languages. I thought Canada's 150th birthday celebrations were a missed opportunity to really promote official languages as an indispensable part of Canadian identity. When I was commissioner, I would often say that success was invisible but failure was obvious. Sometimes, I think the government's commitment to promoting Canada's two official languages lacks visibility.
In another connection, administrative changes related to language training have made it harder for public servants to access the language training they need. I can understand why the changes were made, but, now that the cost of language training comes out of the department's overall training budget, managers have a dilemma on their hands when it comes time to manage and approve employee training. Letting an employee take language training means allowing that employee to upgrade their skills in preparation for another job, rather than their current one, so managers have a natural tendency to say this to employees:
The manager will say, “Harvey, you are an excellent employee, you have a great future in the public service and you need to get your French, but right now what you need is a human resources qualification so that you can improve what you're doing in your current job.”
Given a manager's budget constraints, it is very hard for them to indulge their employees by investing in their professional development, rather than their current job.