Evidence of meeting #45 for Official Languages in the 42nd Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was bureau.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Marie Lemay  Deputy Minister, Department of Public Works and Government Services
Adam Gibson  Acting Chief Executive Officer, Translation Bureau, Department of Public Works and Government Services
Lucie Séguin  Vice-President, Corporate Services, Translation Bureau, Department of Public Works and Government Services

12:15 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

I will ask Mr. Gibson to provide the details.

You have probably noted that this is a change in direction for the Translation Bureau. The environment in which we have operated has led us to where we are today. We are starting over. All the recommendations you made will be examined, and not just today. As the minister just explained, we have not finished. This is the direction the minister has given us and that is where we are headed. If we have not addressed all the recommendations, rest assured that we have not forgotten them and are examining them.

I will ask Mr. Gibson to provide some details about what we are doing now as regards technical translation.

12:15 p.m.

Acting Chief Executive Officer, Translation Bureau, Department of Public Works and Government Services

Adam Gibson

The most specialized fields always pose an interesting challenge. We work closely with the industry and with our departmental clients, who tell us what their needs are. I can give you a few examples where there is a lack of expertise, something we are addressing through staffing.

The minister mentioned the meteorological service, for instance. We have launched a competition and hired indeterminate staff. We are now evaluating the demand, since there has been a change in government recently and demand changes according to global influences and the government's priorities.

There are other fields that require us to make an investment. If we do not have sufficient expertise in a field internally, we work with the industry, but we also have to decide whether we need to hire or call upon the private sector. There always has to be a balance. We evaluate whether it is a short-term or long-term requirement and make decisions accordingly.

Let me give you a few examples of fields in which the requirements are likely long term. There is the legal field, for example. We work closely with our clients to determine which areas their needs are in. We intend to hire a number of people, for parliamentary services in particular. That is another area that requires specific expertise.

We are updating our multi-year plan. I have given you a few examples, but on the whole we look at all fields to see where the pressure is the greatest. We then make certain decisions in order to achieve the best balance possible.

12:15 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

May I add something?

12:15 p.m.

Conservative

Joël Godin Conservative Portneuf—Jacques-Cartier, QC

Please go ahead.

12:15 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

Just to say that you have to remember that the hypotheses of recent years are not the same as those that apply to the future.

12:15 p.m.

Conservative

Joël Godin Conservative Portneuf—Jacques-Cartier, QC

I understand, except that the committee has recommended that you put forward a program. It seems instead that you are managing the situation on an ad hoc basis, in response to specific requirements.

12:15 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

Once the new CEO arrives, we will be developing a plan for the coming years. That is exactly the kind of thing we will evaluate in developing a long-term plan, if there is a need. There is also the balance issue, as Mr. Gibson pointed out.

12:15 p.m.

Conservative

Joël Godin Conservative Portneuf—Jacques-Cartier, QC

Okay.

You are saying then that the reason you don't have a program is because you are waiting for that person to be hired.

Can you make the commitment today that the person selected will have the mission to create such a program?

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

I would say that the person selected will have the mission to examine all the committee's recommendations, to evaluate them in the context, and to establish the best programs. I assume that will be one of them.

It does not depend solely on that person, however. There is a whole shift in direction. A person will be appointed, but we also receive very clear directives.

12:20 p.m.

Conservative

Joël Godin Conservative Portneuf—Jacques-Cartier, QC

You mentioned the best programs. You hope that this program will be among the best and that the person appointed will implement it.

Here is what I would like to know today. Can you make the commitment to implement a program and to ensure that this order is clear to the person who is appointed CEO?

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

There will be a very clear order to examine all the committee's recommendations in detail and to try to inform us accordingly. I do not want to make promises that I cannot keep, so I will simply say that is our intention.

12:20 p.m.

Conservative

Joël Godin Conservative Portneuf—Jacques-Cartier, QC

Very well.

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

That is definitely our intention. You can invite the new person to come and speak to you about their vision.

12:20 p.m.

Conservative

Joël Godin Conservative Portneuf—Jacques-Cartier, QC

Thank you, Ms. Lemay.

Thank you, Mr. Chair.

12:20 p.m.

Liberal

The Chair Liberal Denis Paradis

Thank you, Mr. Godin.

Mr. Arseneault has the floor.

12:20 p.m.

Liberal

René Arseneault Liberal Madawaska—Restigouche, NB

Thank you, Mr. Chair.

Ms. Lemay, we are talking about a change in direction and hiring the CEO by the end of the current fiscal year. Is that correct?

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

That is our hope. It will of course depend on people's availability. The process has begun, however, and it will be completed by the end of the year.

12:20 p.m.

Liberal

René Arseneault Liberal Madawaska—Restigouche, NB

Okay.

In Ms. Foote's department, is it unusual to have a CEO who is responsible for the quality of a specific service?

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

Are you talking about the quality officer or the CEO of the Translation Bureau?

12:20 p.m.

Liberal

René Arseneault Liberal Madawaska—Restigouche, NB

I am talking about the quality officer.

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

Yes. It is a new position. Perhaps a similar position might be created elsewhere. For the Translation Bureau, though, it will be a first.

12:20 p.m.

Liberal

René Arseneault Liberal Madawaska—Restigouche, NB

So it is something unique in the department's history.

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

12:20 p.m.

Liberal

René Arseneault Liberal Madawaska—Restigouche, NB

Have you made any progress? Is there already a selection process in place to hire this person?

12:20 p.m.

Deputy Minister, Department of Public Works and Government Services

Marie Lemay

We are talking about two different positions.

We posted the CEO position both externally and internally, something we do not do very often. For this competition we decided to look both within and without the public service, to see what results this produced. The key skills required are really leadership skills. I have the list here. It mentions creating a vision and strategy, rallying people, maintaining integrity and respect, and of course obtaining results. There is a whole list of them. We are really looking for someone who has leadership qualities, who believes in official languages and understands them, and is ready to be a part of this sea change at the Translation Bureau. That applies to the chief executive officer.

The position of chief quality officer is one we are creating, and it will be staffed through a similar type of process. As I was saying earlier, we want to wait for the CEO to be there, because it's important to have a common vision, and a synergy.