I believe this particular situation was the worst-case scenario.
I had a meeting with a lady--and I'm not going to mention her name here--but she worked in that environment with Mr. Crupi, and she was frightened of that man.
You have to understand my position as the ethics adviser. I was on the main floor of headquarters building and you would actually see people walk back and forth in front of the office until there was nobody in the hall, and then they would duck into my office. So there was a stigma attached to going to see the ethics adviser.
This poor woman agonized over coming to see me, but she did not want me to intervene, because if I was unsuccessful her life was going to continue to be miserable. The helplessness that you see in employees.... And believe me, I had a box of Kleenex in my office and I used to tell people that it was there to get rid of my Nicorette gum, so that I didn't put it through the wash at home, but it was there for the individuals who came in to see me. More often than not I had people break down in tears over issues that were occurring in their work environments.
I reported that. I spoke to the commissioner. I spoke to the deputy commissioners. God, I spoke to everybody I could speak to regarding the behaviour, and no one was held accountable. I was not in the position to hold people accountable. I was there to report upon wrongdoing. And in so reporting that wrongdoing, people ought to have been held accountable.
It went to a point that the commissioner spoke to me one day and said: “John, some of the COs and the deputies think you're being involved in too much, and they really don't understand this role of the senior officer for internal wrongdoing in the workplace.” I said: “Commissioner, it's not from a lack of communicating, because I've spoken at every new officers' course that comes out. I've spoken at SMT. I've spoken at SEC. I've sent out communiqués on the role of senior officers. So if they're not understanding it, there's something wrong.”
At any rate, I go on.