Good morning.
Madam Chair, members of the committee, I want to begin by thanking you for the opportunity to speak today. Like Ms. Zweep, I have been working in the field of domestic violence for 28 years.
I represent SOS violence conjugale, which serves as the central resource for referring victims of domestic violence to shelters throughout Quebec. For nearly 40 years, our mission has been to provide information and referral services to victims, their loved ones and professionals on a 24/7 basis. Every year, we receive from 50,000 to 60,000 calls, text messages and requests by chat. We also offer this service 24 hours a day, and seven days a week.
Behind every one of those requests is a person trying to regain their power, improve their safety and, sometimes, save their own life. Among the services we provide, one of the most critical ones is to quickly find a space in a first-stage shelter for a victim who wants to leave a violent situation. Each year, we receive from 15,000 to 20,000 requests for shelter.
Data from our most recent activity report reveals an extremely concerning reality. Year after year, our ability to find an available space continues to decline. Six years ago, we managed to find a space for nearly two out of every three requests. Today, that placement rate is down to just 45%. In other words, more than one in two people who contact us to escape violence cannot be referred to a shelter with available space when they need it.
This provincial average masks even harsher realities. For example, in Montreal, where a significant portion of the requests are concentrated, we find a space in only 37% of cases. In Laval, the rate is 41%; in Mauricie, it is 42%; and in the Outaouais, it is 44%. These figures reflect tremendous pressure on the specialized shelter network.
However, the reality is even more worrisome when we consider that available spaces are not always in the area the person prefers. So, when we can't find a space nearby, we at SOS violence conjugale will always suggest going a little further—and sometimes even much further.
This year, for the first time, we measured the proportion of placements made outside the local area—for example, women from Montreal placed in Sainte-Thérèse or Joliette, women from Gatineau placed in Lachute, or women from Sherbrooke placed in Lac‑Mégantic. This exercise made us realize that more than half of the victims we were able to refer to an available space were placed outside their local community because no spots were available nearby.
In concrete terms, this means that these women have to leave their city, their support network and their job. It also complicates their overall efforts to regain power, as well as their legal or medical-social efforts, for example. We know that once we've connected people with a shelter resource, many women will refuse the placement because the distance makes the process impossible. That's why a placement outside the local area can't really be considered a true success.
Therefore, when we consider only placements made within the right area, our actual placement rate for women seeking shelter drops to only 22.4%. In other words, across Quebec, barely one in five victims who request a shelter placement can be referred to a resource that truly meets their needs and reality.
Even these annual figures are merely averages. Some days are much more difficult. For example, on May 16, 2025, we received 79 requests for shelter across Quebec. Only 18.7% of those who applied could be referred to a shelter with an available space. The majority of those spaces were outside the area the person had requested.
Certain populations also face additional barriers. We found that allophone women were placed in shelters in only 37.5% of cases this year, likely because fewer of them were able to accept a placement outside their preferred area.
This data leads us to a clear conclusion: Access to housing for victims of domestic violence is currently critical in Quebec. When a person decides to leave an abusive partner, the window of opportunity is often fragile and time-limited. If there are no spaces available when she is ready to leave, the consequences can be major for her safety and that of her children.
Shelters are doing remarkable work under intense pressure. However, the figures show that the needs currently far exceed the network's capacity. As a society, we must understand what these figures are telling us. Behind every percentage are women and their children, who are seeking a safe place to rebuild their lives. When a victim of domestic violence seeks refuge in a shelter, there should always be a logical and accessible solution.
Thank you very much.