Evidence of meeting #140 for Access to Information, Privacy and Ethics in the 44th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was cases.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Bob Hamilton  Commissioner of Revenue, Canada Revenue Agency
Marc Lemieux  Assistant Commissioner, Collections and Verification Branch, Canada Revenue Agency
Sophie Galarneau  Assistant Commissioner, Public Affairs Branch and Chief Privacy Officer, Canada Revenue Agency
Harry Gill  Assistant Commissioner, Security Branch and Agency Security Officer, Canada Revenue Agency

René Villemure Bloc Trois-Rivières, QC

I'm sure you do. However, there may be 3,000 employees a year who do that.

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

Right now, we are in human resources management, generally speaking. There is a gradual scale of punishment. If it does not go to trial, it stays in the human resources management bubble. However, I can assure you that it is taken very seriously.

René Villemure Bloc Trois-Rivières, QC

However, if I told you that there were 3,000 last year, does that surprise you or not?

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

I don't know.

René Villemure Bloc Trois-Rivières, QC

Okay. This issue will be raised with you again at some point.

In any event, whistle-blowers will often act out of desperation, when nothing they've done has worked. The supervision wasn't working. Something wasn't working. Why do you think a whistle-blower takes action?

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

Again, I struggle with the use of the term “whistle-blower” in our context.

René Villemure Bloc Trois-Rivières, QC

Take it out of context. In general, why does a whistle-blower—as there have been in the past at the agency—take action?

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

They take action because they believe that the organization could behave differently, as a matter of paradigm.

René Villemure Bloc Trois-Rivières, QC

Okay. In general, how many whistle-blower cases are there per year?

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

Again, do you mean the whistle-blowers who are speaking to the media, or the employees who go to the Public Sector Integrity Commissioner?

René Villemure Bloc Trois-Rivières, QC

I'm talking about the whistle-blowers who go outside.

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

Okay. I can't give you a specific answer.

René Villemure Bloc Trois-Rivières, QC

So there could be 100 or 1,000.

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

I'd be shocked if it was 1,000.

René Villemure Bloc Trois-Rivières, QC

This is not the first time there has been a breach of confidentiality or fraud at the Canada Revenue Agency.

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

Let me put things in perspective, though.

René Villemure Bloc Trois-Rivières, QC

Please do.

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

If I may, I'll give you the dollar amounts.

We hit a spike in identity theft during COVID-19 owing to attestation-based programs. It was the worst year for identity theft, as there was no comparison. In 2020, as you know, and someone mentioned it earlier—

René Villemure Bloc Trois-Rivières, QC

However, there have been cases of fraud in the past.

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

Yes, there are always some. However, we're talking about losses of $3 million in identity theft last year, when we're bringing out $59 billion. You see the comparison between the $3 million and the $59 billion. I just wanted to put that in perspective.

4:40 p.m.

Conservative

The Chair Conservative John Brassard

Thank you, Ms. Bibeau.

Mr. Green, I'm going to give you an equal amount of time of three minutes in this round, because Mr. Villemure just had it. Go ahead.

Matthew Green NDP Hamilton Centre, ON

Thank you. I appreciate the equity, sir.

Minister, are you currently investigating whistle-blowers within the CRA?

Marie-Claude Bibeau Liberal Compton—Stanstead, QC

We are not investigating the employees. We are in the process of reminding employees of their obligations under section 241 of the Income Tax Act.

Matthew Green NDP Hamilton Centre, ON

Thank you.

Mr. Hamilton, in a CBC story, you wouldn't deny the fact that you were going through the use of computers to see who was accessing what files and for what. Are you currently investigating whistle-blowers within the CRA?

4:40 p.m.

Commissioner of Revenue, Canada Revenue Agency

Bob Hamilton

When you talk about whistle-blowers, let me say—