Evidence of meeting #31 for Citizenship and Immigration in the 40th Parliament, 2nd Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was applications.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Claudette Deschênes  Assistant Deputy Minister, Operations, Department of Citizenship and Immigration
Clerk of the Committee  Mr. Andrew Chaplin
Imran Qayyum  Chair, Canadian Migration Institute
Marc Audet  Vice-Chair, Immigrant Investor Program, Desjardins Trust

9 a.m.

Conservative

The Chair Conservative David Tilson

I call the meeting to order.

This is meeting number 31 of the Standing Committee on Citizenship and Immigration. It is Thursday, October 29, 2009. The orders of the day are that pursuant to Standing Order 108(2), we are undertaking a study of immigration application process wait times.

We have two witnesses today. From the Department of Citizenship and Immigration we have Ms. Claudette Deschênes, assistant deputy minister for operations. I feel as though you are part of the committee now. We also have Ms. Heidi Smith, director of permanent resident policy and programs. Thank you.

We look forward to hearing some preliminary comments, and then I know members of the committee will have some questions for you. Welcome again to the committee.

9 a.m.

Claudette Deschênes Assistant Deputy Minister, Operations, Department of Citizenship and Immigration

Thank you, Mr. Chair.

We are pleased to be here today, and we would like to thank the committee for inviting us to speak. Today I will update you on improvements that we have made within the past year to program delivery, and I will briefly share some of the challenges we face in processing applications.

I would like to thank the committee for inviting me to speak. Today I will update you on improvements that we have made to program delivery during the past year. And I will briefly share some of the challenges we face in processing applications.

Statistics Canada reports that immigration will account for all labour force growth in Canada within the next 10 years, and all population growth within the next 20 years. Given the importance of economic immigration to our future, we introduced substantial changes last year to the way we process federal skilled worker applications.

I am pleased to report that new federal skilled worker applicants can now expect to receive an initial assessment from CIC within weeks rather than years. We are also working to make decisions within six to twelve months and not six years as was previously the case.

There are a number of reasons for this. One reason is that we are being more efficient. Our Centralized Intake Office in Sydney, Nova Scotia—created with funding from budget 2008—has allowed us to reduce the administrative burden on our missions abroad.

However, the bigger reason for our improved processing times is that we changed the rules. Before changes were introduced in February of 2008, we had to process every application to a final decision. If you passed the skilled worker grid and your health and security checks, you were in. Under the new system, which we call our action plan for faster immigration, a set of ministerial instructions identifies eligibility criteria for federal skilled workers, criteria that reflect Canada's current labour market needs.

Now the centralized intake office does an initial assessment of all federal skilled worker applications against those criteria. Applicants are getting an initial idea of their eligibility in 60 days, and if they aren't eligible, they get a refund. If successful at Sydney, they are asked to submit further information to the appropriate mission for possible processing.

Because these applications have been triaged, the mission's efforts are now more focused. Since February 2008, more than 240,000 people have applied to the federal skilled worker program, and as of the end of September 2009 we've processed more than 100,000 applications and issued visas to over 8,000 skilled workers. Many of these people applied before the ministerial instructions were issued in November, so there were nine months when we couldn't process applications because the criteria weren't yet set. It's taking some time to catch up, but as I mentioned, new applicants can expect a decision within six to 12 months.

We are also making substantial progress on the backlog of old federal skilled worker applications that existed before we introduced these changes last February. We must still process all of those applications under the old rules, but I am pleased to report that in the last 18 months we have reduced the number of applicants in that backlog by more than 30%.

9:05 a.m.

Conservative

The Chair Conservative David Tilson

There's a point of order. Excuse me, Ms. Deschênes.

9:05 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

Mr. Chair, are we not talking about family class?

9:05 a.m.

Conservative

The Chair Conservative David Tilson

We are talking about wait times.

9:05 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

That wasn't the agreement. I thought the agreement covered wait times for family class applications.

9:05 a.m.

Conservative

The Chair Conservative David Tilson

Well, I mentioned at the last meeting that we're going to be talking about wait times today. You've got to listen to me, Ms. Chow.

9:05 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

Well, that wasn't clear, because we said family class—

9:05 a.m.

Conservative

The Chair Conservative David Tilson

Give us a moment. To be fair to you, just wait one minute and we'll check.

9:05 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

Okay, thank you.

9:05 a.m.

Liberal

Jim Karygiannis Liberal Scarborough—Agincourt, ON

You can challenge the witnesses.

9:05 a.m.

Conservative

The Chair Conservative David Tilson

We'll suspend for a minute. Thank you.

9:05 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

Sorry. That's what I was prepared for.

9:05 a.m.

Conservative

The Chair Conservative David Tilson

I don't know what we're going to do if you're right.

9:05 a.m.

The Clerk of the Committee Mr. Andrew Chaplin

From the minutes of October 1, the committee agreed that the committee undertake a study of wait times by hearing two panels of witnesses, one on family reunification and another on investors; and on November 3, the committee hear a third panel of witnesses on wait times, then resume in camera to issue drafting instructions to the analysts.

9:05 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

As I recall, Mr. Chair, that was precisely what we agreed to at both the subcommittee level and at the committee level. That is my understanding, so I prepared all my questions precisely on family wait times and not on the overall picture.

However, we can still proceed because.... In fact, Mr. Chair, when the Library of Parliament prepared the document for us...it's only specifically on wait times for family class and investment class.

9:05 a.m.

Conservative

The Chair Conservative David Tilson

We're going to go back....

One minute, Mr. Karygiannis. Please be patient. I'm going to let the clerk tell you what he's telling me.

9:10 a.m.

The Clerk

The way we set up the panels was that we asked the department here to address wait times for both classes. The first panel, from 10 a.m. to 11 a.m., was set up for the investor class. The panel for next Tuesday morning is still in the course of being set up for family class, between 9 a.m. and 10 a.m.

9:10 a.m.

NDP

Olivia Chow NDP Trinity—Spadina, ON

So this morning, from 9 a.m. to 10 a.m., I would imagine, the discussion from the department would be specifically what we have in front of us—wait times for family class and investor class. But, Mr. Chair, the submission from our assistant deputy minister is not specifically about that. I don't want to cancel or change anything, but can we add one more panel, let's say next week sometime, so that they can perhaps come back and we could spend more time on family class and investor class?

We can continue. I don't want to interrupt for too long, but I was concerned that we wouldn't have enough time to dwell on the family class.

9:10 a.m.

Conservative

The Chair Conservative David Tilson

I suggest that we continue, and that you and Monsieur St-Cyr and Mr. Bevilacqua and Mr. Dykstra can talk about that issue after the meeting, as to whether we will have something else at another meeting.

We didn't even stop the clock, so who knows where we're going? I don't want to stall this meeting any more. If you don't mind, I'd rather the critics and the parliamentary secretary discuss this after the meeting.

A point of order, Mr. Karygiannis.

9:10 a.m.

Liberal

Jim Karygiannis Liberal Scarborough—Agincourt, ON

Chair, is there a consensus and agreement from the department and yourself that we will invite the departmental officials back to specifically talk about family class dependants, children, and spouses?

9:10 a.m.

Conservative

The Chair Conservative David Tilson

Mr. Karygiannis, doesn't anybody listen to me any more? I just said that the three critics and Mr. Dykstra will discuss this after the meeting and will decide--

9:10 a.m.

Liberal

Jim Karygiannis Liberal Scarborough—Agincourt, ON

With all due respect, Chair, may I just finish?

9:10 a.m.

Conservative

The Chair Conservative David Tilson

Yes.

9:10 a.m.

Liberal

Jim Karygiannis Liberal Scarborough—Agincourt, ON

Discussing it and putting it under the rug is one thing.