Evidence of meeting #40 for Status of Women in the 45th Parliament, 1st session. (The original version is on Parliament’s site, as are the minutes.) The winning word was shelter.

A recording is available from Parliament.

On the agenda

Members speaking

Before the committee

Walker  Executive Director, Muskoka Women's Advocacy Group
McGregor Pitawanakwat  Chair, National Indigenous Women's Housing Network
Audlaluk-Watsko  Interim Board Chair, Pauktuutit Inuit Women of Canada
Bookchin  Executive Director, Be the Peace Institute
Bigaouette  Acting Director, Fédération des maisons d’hébergement pour femmes
St-Pierre-Gaudreault  Advisor, Policy Issues, Fédération des maisons d’hébergement pour femmes
De Fina  Executive Director, SafeHope Home

Jasmine De Fina Executive Director, SafeHope Home

Thank you, Madam Chair and members of the committee, for the opportunity to speak today.

My name is Jasmine De Fina. I'm the executive director of SafeHope Home, one of Canada's few survivor-led recovery programs for survivors of human trafficking. I also work within the victim services sector, supporting survivors navigating violence, housing insecurity, trauma and exploitation. I also speak from lived experience.

Housing insecurity and gender-based violence are deeply connected. Many women stay in abusive situations because they cannot afford to leave. They have nowhere to go. They cannot support themselves independently and fear losing their children. Like many women I have worked with, I personally remained in abusive situations and later entered into other unhealthy relationships in part because of financial insecurity and housing instability.

We often ask women why they stay, but we don't ask whether Canada has created the conditions to make leaving realistically possible. One of the biggest gaps I want this committee to understand is that survivors of human trafficking cannot access appropriate shelter and housing spaces at all.

Human trafficking and violence against women are connected, but they're not identical issues. Trafficking survivors often have very different safety risks, trauma responses, clinical needs and recovery needs. Most violence-against-women shelters are not designed for the complexity of trafficking cases, and trafficking survivors rarely gain access to specialized beds because Canada has so few across the country.

At the same time, mainstream shelter environments can sometimes increase safety risks for trafficking survivors due to recruitment concerns, gang involvement, organized crime connections, trauma triggers, addictions and the high level of clinical support that is required. Canada needs specialized, trafficking-specific stabilization and recovery spaces.

Within trafficking-specific programming, we also cannot treat all survivors the same. Women without children and mothers often require separate living environments and program structures. Women with children need recovery spaces designed specifically for mothers and children together, while other trafficking survivors often require highly specialized, adult-focused recovery environments. Right now, there are simply not enough spaces.

At SafeHope Home, we consistently maintain a wait-list. Organizations across the country are full. Nationally, there is only a very small number of specialized human trafficking recovery programs. There are fewer than 10 dedicated long-term programs across the country.

Many of these programs are also not funded through ministries responsible for housing or long-term residential recovery, despite housing being one of the central needs survivors face. Instead, organizations are often forced to piece together unstable funding from multiple short-term resources while trying to provide highly specialized, intensive care.

Trauma recovery also does not happen in 30, 60 or even 90 days. For many survivors of trafficking and severe violence, healing takes years.

What Canada needs is a staged continuum of care for survivors of violence and trafficking. We need specialized emergency stabilization spaces for women fleeing violence and exploitation. We need long-term, women-only addictions and mental health treatment that is trauma-informed and specifically designed for survivors of violence. We need long-term, live-in recovery programs where women can heal the trauma, attachment wounds, survival coping mechanisms and vulnerabilities that keep them at risk of re-exploitation and returning to abusive situations.

We then need supportive transitional housing and independent living options where women can slowly rebuild stability while continuing to receive wraparound support. Finally, we need long-term affordable and subsidized housing so that women are not pushed back into dangerous situations simply because they cannot afford to survive.

These services also cannot continue to rely on temporary pilot projects and unstable year-to-year funding. Gender-based violence, trafficking and housing insecurity are not temporary problems. They have existed for generations and continue every day across this country. The funding response should reflect that reality.

Across Canada, shelters and transition house programs are overwhelmed. Women are turned away due to lack of beds, and they return to abusive partners and end up homeless and vulnerable to further exploitation. Young girls are being recruited into trafficking directly from homelessness, child welfare involvement, couch surfing and unsafe housing situations.

We also need to acknowledge that the response varies drastically by province. Trafficking survivors are highly transient, yet the quality of care changes drastically depending on where they are in Canada. Ontario's anti-human trafficking strategy has created stronger coordination and specialized responses, but we need national consistency. The federal government should establish minimum standards of care and coordinated anti-trafficking responses across every province and territory so that survivors receive consistent, quality support wherever they go in this country.

We must also realize that labour trafficking remains severely under-identified and under-serviced in Canada. We need specialized live-in recovery and stabilization programs for labour trafficking survivors as well, including migrant workers and newcomers experiencing exploitation, coercion and debt bondage.

I also want to emphasize that investing in long-term recovery systems is fiscally responsible. When women receive stable housing, trauma recovery, addictions care and long-term support, governments see reduced emergency room visits, reduced psychiatric admissions, reduced justice system involvement, reduced incarceration, reduced homelessness and reduced child welfare involvement.

Most importantly, we begin breaking intergenerational cycles of violence, exploitation, addiction and poverty within families and communities.

This is not simply social spending. It is long-term prevention and cost reduction across multiple public systems.

4:55 p.m.

Conservative

The Chair Conservative Dominique Vien

Thank you for your opening remarks, Ms. De Fina.

Mrs. Roberts, you have six minutes.

4:55 p.m.

Conservative

Anna Roberts Conservative King—Vaughan, ON

Thank you, Madam Chair. Through you, I first want to commend all the witnesses.

You are heroes to all women. Thank you for what you do, because I know it's not easy.

My first question is for Jasmine De Fina.

Jasmine, I've admired your work. I know that you're working to educate people at schools—students and teachers—and also police officers on awareness of human trafficking. It is crucial in this country that we stop or at least put a halt on human trafficking.

As you and I have discussed many times, 93% of people who are human trafficked are women and children. Twenty-two per cent of that 93% are under the age of 18. Seven per cent are boys, and they don't make it: A lot of them commit suicide. It's tragic. This is not the Canada that we want to remember.

My first question for you, Jasmine, is about communities across Canada that are increasingly worried about public safety and about repeat offenders targeting vulnerable women and girls, while support systems remain overwhelmed. Do gaps in the current justice and social support systems continue to leave survivors at risk?

4:55 p.m.

Executive Director, SafeHope Home

Jasmine De Fina

Yes, absolutely they do. A lot of the trafficking cases happen with offenders who are on bail or who have not received adequate time for their previous trafficking of people.

4:55 p.m.

Conservative

Anna Roberts Conservative King—Vaughan, ON

I'm currently working on a private member's bill to strengthen the opportunity to have these criminals stay behind bars to protect our survivors. I want to call them “survivors”: They're not victims. You guys are survivors and I commend you for it.

Would you agree that lengthening those sentences would help survivors feel safer and not at risk?

4:55 p.m.

Executive Director, SafeHope Home

Jasmine De Fina

Yes. I think one of the main barriers as to why survivors don't come forward to report their trafficking is that they understand there really is no justice served. Oftentimes, traffickers are not found guilty. The women have to go through an atrocious process to even take the stand, and a lot of times they don't survive the process themselves. Like you said, they die by suicide, or they relapse and spiral.

The traffickers are not even found guilty. If they are, they're seeing two, four or seven years maximum, and the women have to then watch their backs for the traffickers when, shortly, they're out again.

4:55 p.m.

Conservative

Anna Roberts Conservative King—Vaughan, ON

One of the things that I've spoken to many survivors about is the fact that the reason they don't come forward is that they get retraumatized, and the perpetrators often threaten them and threaten their families.

If we could ensure their protection and have them come forward so that they can testify without entering the courtroom, do you think that would help ensure that the sentencing meets the crime?

4:55 p.m.

Executive Director, SafeHope Home

Jasmine De Fina

Yes, absolutely. I think that would be wonderful.

I've had situations with women I've supported through court where traffickers have shown up in their apartments and were holding them at gunpoint. Oftentimes, they find the women in the parking lots at the courts, as survivors are just kind of left there. They don't even have police accompaniment.

I absolutely agree with that.

4:55 p.m.

Conservative

Anna Roberts Conservative King—Vaughan, ON

I recently met with a family member, a mother of a child who is autistic. She was groomed at the age of 15. I was disappointed.... Well, I was disgusted, to be honest with you. She finally found her daughter after five years. They had to operate on her anus and now she's on suicide watch. What is it...? The individual, the perpetrator, didn't get a day of jail sentencing.

How is it that we are allowing these perpetrators—I call them “animals”—to continue to terrorize our women, our children and our boys? Why is it that the laws take so long to change to ensure the protection of all survivors?

5 p.m.

Executive Director, SafeHope Home

Jasmine De Fina

Yes, I'm not sure how the systems work, but what I've seen is that a lot of people don't have the passion that you do, Ms. Roberts, to put forward these private members' bills and to make sure that things like it are happening. I think, a lot of times, we talk about supporting survivors and then we don't really see the outcomes in the end.

5 p.m.

Conservative

Anna Roberts Conservative King—Vaughan, ON

We know this industry is at $239 billion U.S. annually. There should be a penalty for all the buyers—the perpetrators—to ensure that those funds are put aside to help the survivors. Would you agree with that?

5 p.m.

Executive Director, SafeHope Home

Jasmine De Fina

I think that would help the system both with the quick response for victims—that weighs a lot on the system—and with the medical coverage survivors need afterwards. As you said, there are operations and trauma therapy. There are all kinds of costs to recovery, so I think that would be really helpful. It would also help them feel like they've received some sort of justice.

5 p.m.

Conservative

Anna Roberts Conservative King—Vaughan, ON

I know my time is almost up, yet I had so many more questions for all the other witnesses.

I want to thank you from the bottom of my heart. I have been working on this for four years. I will tell you that there are nights I go home and just can't get to sleep. I can't get those visions out of my mind, so thank you for what you do. God bless all of you.

5 p.m.

Conservative

The Chair Conservative Dominique Vien

Thank you, Mrs. Roberts.

Ms. Ménard, you have six minutes.

5 p.m.

Liberal

Marie-Gabrielle Ménard Liberal Hochelaga—Rosemont-Est, QC

Thank you, Madam Chair.

I'd like to welcome all the witnesses and thank them for the essential work they do.

Ms. St‑Pierre‑Gaudreault, I am delighted to see you back. You have yet again made yourself available. I will start with you, because there is one aspect I would like to ensure is properly included in the report we will produce. Obviously, we're talking a lot about the different client groups you support, but I think you can shed some light on this for us, and I invite Ms. Bigaouette to comment as well.

I would like you to paint a picture of the staff working in shelters and safe houses. Could you give us an overview of the current situation?

May 28th, 2026 / 5 p.m.

Advisor, Policy Issues, Fédération des maisons d’hébergement pour femmes

Julie St-Pierre-Gaudreault

I will respond briefly, then I will let my colleague Ms. Bigaouette follow up.

Currently, shelters have to double their shifts to meet needs. Cases are increasingly complex, which means that shelters are overwhelmed and unable to meet the demand. In Quebec, just last year, shelters affiliated with the federation had to turn away approximately 9,000 women for lack of space. We are increasingly unable to house women who need immediate support.

We are also seeing an increase in the use of our outreach services. Shelter staff are seeing increasingly young women using outreach services. These women are also becoming harder to reach, especially those living with housing insecurity. So, it's becoming very difficult for shelter staff. There is a severe labour shortage, so it is also challenging to provide our services 24 hours a day, seven days a week—which we must do since our shelters are an essential service, especially in a crisis situation, as we can see.

I will now turn to Ms. Bigaouette.

5 p.m.

Acting Director, Fédération des maisons d’hébergement pour femmes

Mylène Bigaouette

My comments will follow along the same lines.

In addition to everything that Ms. St‑Pierre‑Gaudreault described, the housing crisis means that stays are getting longer and longer. This makes it harder to leave the shelter. This can also make it harder to respond to ad hoc requests. We really hear this a great deal.

Moreover, with all these factors and the growing complexity of cases, workers must become increasingly specialized in different areas. They must be able to respond to many requests. With the current funding, we can't pay salaries that reflect the specializations and experience of these workers. As a result, we're losing staff. Turnover is high and things are becoming difficult. It isn't possible to double shifts in some shelters. Everything falls on the shoulders of a single worker, who must answer the telephone 24 hours a day, seven days a week; deal with crises in the shelter; and meet the various needs.

This is an overview of the situation. There are other details, but that's enough—

Marie-Gabrielle Ménard Liberal Hochelaga—Rosemont-Est, QC

That's enlightening. Thank you.

Ms. Bookchin, I have a supplementary question for you.

I'm curious about the impact of this staff turnover on shelter users. I know full well that the relationship of trust is vital. Women in shelters need stability. What are your thoughts on this?

5:05 p.m.

Executive Director, Be the Peace Institute

Sue Bookchin

Yes, I think there are a few things. One is about education and training for shelter workers. There is no doubt that there are capacity issues. Sometimes there's only one staff person in an overnight shift with a house full of traumatized people.

There's no standardized training or education for shelter workers—at least not here in Nova Scotia—so they're not necessarily equipped for the kinds of challenges they're facing, such as mental health and substance use challenges. Also, if there are children, there are trauma-specific needs of children and youth in those situations.

Most people learn on the job. We use “trauma-informed” as a buzzword these days, but trauma-specialized, trauma-sensitive responses are things that not a lot of people really understand or are educated in. That can have a huge impact on the clients who are coming into the shelter, because if the staff are dysregulated.... Many of them carry their own lived experience. They're suffering vicarious trauma. They have moral injury because the organizations are not caring for them or validating their experiences. When clients come in and face dysregulated staff, that can be very harmful. We're hearing that from people who go into shelters. This really is an unnamed and silenced dimension that we don't really talk about.

On the turnover, people sometimes do go to shelters repeatedly. I had somebody describe to me that they were a “frequent flyer” at a transition house. When you're constantly seeing new people who have different levels of experience or competence in trauma-sensitive responses, it does damage people's trust. Women talk, so if people are not having a good experience, that kind of dynamic gets spread through the community and does compromise trust in the community.

Marie-Gabrielle Ménard Liberal Hochelaga—Rosemont-Est, QC

Thank you.

I'll take you in a completely different direction. I know that we don't use the term “third‑stage housing”. However, we're working hard to find solutions. Obviously, we have first‑stage housing designed for extreme emergencies, and second‑stage housing.

Let's dream. What models would we—

5:05 p.m.

Conservative

The Chair Conservative Dominique Vien

I must interrupt your dream, Ms. Ménard. Perhaps you will have the opportunity to return to it later.

Ms. Larouche, you have the floor for six minutes.

Andréanne Larouche Bloc Shefford, QC

Thank you, Madam Chair.

I would like to thank the witnesses for joining us for this important study.

Ms. Bookchin and Ms. De Fina, we can't say enough about your extremely challenging work, let alone your testimonies. Without you, I don't think that these women would pull through. Again, thank you.

My first questions are for Ms. Bigaouette and Ms. St‑Pierre‑Gaudreault from the Fédération des maisons d'hébergement pour femmes. I'm happy to see them here today.

In your brief, you stated that shelters have become “real safety infrastructure” for women. However, you pointed out that these resources remain underfunded and overburdened.

In concrete terms, how does this affect the safety of women and children? You touched on this briefly in your opening remarks. However, I would like to give you the opportunity to talk about this again.

5:05 p.m.

Advisor, Policy Issues, Fédération des maisons d’hébergement pour femmes

Julie St-Pierre-Gaudreault

When women are denied access to services, which happened 9,000 times this year, we wonder where they can turn for services. We're talking mainly about first‑stage housing. External services can provide direct support to women facing housing insecurity.

As my colleague said at the start, once women have been able to access the services of our shelters, 35% of them will again end up in a precarious housing situation. No community or affordable housing is available when they leave. That's why one of our key recommendations focuses on this issue.

Yes, shelters provide vital support and necessary guidance for women who have experienced multiple forms of violence and extremely complex life paths. However, they can't always access social housing with community support afterwards. The fact that women can access low‑cost housing, for example, is no guarantee that they'll end up in a safe environment. They need a single‑sex environment and, in some cases, ongoing community support.

We spoke earlier about the third stage, which is useful. However, we can see that, in some cases, women are unable to work through their complex traumas when they remain in a shelter or transition housing for one, two or three years. We really need permanent solutions so that women can work through their experiences of violence.

Perhaps Ms. Bigaouette wants to continue.

5:10 p.m.

Acting Director, Fédération des maisons d’hébergement pour femmes

Mylène Bigaouette

Regarding the 9,000 denials that my colleague referred to, I would add that women call when they need accommodation. If they need to make two, three or four calls before they find a place, they undoubtedly face a greater risk. Sometimes, they have only one chance to leave the situation and the home. So this is a real concern.

We're also concerned that, over time, the women may stop calling. They know that it's getting harder and harder to find a place. Women sometimes tell us that they know about the lack of space and that they feel as though they're taking a place away from a woman who may be in a worse situation. This atmosphere can lead to self‑censorship. We can't lie either. That's the reality. It's a risk.

Andréanne Larouche Bloc Shefford, QC

I understood that there were 9,000 denials. However, you said that 12,000 denials were recorded in your federation's shelters in 2024‑25, owing to a lack of space. What happens to these women when they're denied access to a shelter? We want to talk about these women. We could even make a connection with the information heard in a study on homelessness in another committee. We could talk about hidden homelessness. Some women are forced to provide sexual services in order to secure a bed and a place to stay.

What are the effects of these 12,000 denials?