As you know, both regimes will apply in Quebec: the Charter of the French Language and the Use of French in Federally Regulated Private Businesses Act. The fact that businesses will have to choose between the two regimes means that the remedies available under the regimes are different. Under the federal act, my office, the commissioner's office, is responsible, whereas under Quebec's charter, the Office québécois de la langue française has jurisdiction. If we don't know which regime the private business chose to be subject to, we'll have to check with the Office québécois de la langue française to find out.
Furthermore, we would like to see the Department of Canadian Heritage take responsibility for the registry that will tell us which regime the business chose, the federal legislation or Quebec's charter. We could check with Canadian Heritage, by consulting the registry, to find out more about a business's choice.
Lastly, the commissioner has the power to refer a complaint to the Canada Industrial Relations Board, in certain circumstances, including if the complaint is complex. The board is yet another entity that isn't mentioned in the Official Languages Act but is mentioned in the Use of French in Federally Regulated Private Businesses Act.
