Evidence of meeting #50 for Public Accounts in the 39th Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was george.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Clerk of the Committee  Mr. Georges Etoka
Rosalie Burton  Former Director General of Human Resources, Royal Canadian Mounted Police, As an Individual
Commissioner Barbara George  Deputy Commissioner, Royal Canadian Mounted Police
Paul Roy  Ottawa Police Service (Retired), As an Individual
Sergeant Mike Frizzell  Staff Sergeant, Strategic and Operational Support, National Child Exploitation Coordination Centre, Royal Canadian Mounted Police
Superintendent Fraser Macaulay  Chief Superintendent, Royal Canadian Mounted Police

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

I'd like at this point in time to call the meeting to order. The first item, of course, is to ask the cameras to leave.

Okay, colleagues, witnesses, members of the public, on behalf of the committee I want to welcome everyone here. Bienvenue à tous.

There are a couple of comments I want to make first, colleagues and witnesses. Since the last meeting I guess I've given this whole issue some reflection, and I'm a little troubled about the nature of some of the questions, but perhaps more particularly some of the answers given by some of the witnesses in Monday's hearing. It seems to me that some people have used this committee to make personal insinuations against other witnesses, which I consider to be improper. I cautioned one witness, but on reflection I probably allowed too much latitude to go on, and that latitude will not continue today.

Having said that, I want to urge all members of the committee to exhibit the degree of professionalism in the questions that the Canadian public expects. Keep your questions short and to the point.

Again to the witnesses here, I want to thank you for appearing, but I want to remind you to stick to the facts only. The committee will not tolerate any gratuitous comments about other individuals who may be here or who may not be here. Keep your answers short and relevant to the issues and relevant to the questions at hand and relevant to the issues the committee is investigating.

Mr. Williams.

3:30 p.m.

Conservative

John Williams Conservative Edmonton—St. Albert, AB

We've had many documents tabled at this committee and offers of documents to be tabled. Is it possible for the clerk to prepare a summary of all documents that have been tabled and have that circulated so we know exactly what this committee has received and what we haven't received for the public record? Then we know exactly where we're at.

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

Yes, that can be done, Mr. Williams. That's a good point.

Monsieur Lussier.

3:30 p.m.

Bloc

Marcel Lussier Bloc Brossard—La Prairie, QC

I would especially like the document concerning KPMG shown by my colleague Brian Fitztpatrick to be formally tabled.

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

I believe it was Mr. Poilievre. Mr. Poilievre, you've tabled that. You gave that to the clerk?

3:30 p.m.

Conservative

Pierre Poilievre Conservative Nepean—Carleton, ON

KPMG did not prepare this audit in French. If the committee would oblige us by carrying out a translation, we'd be happy to provide the copy here, and then it can be distributed in both official languages.

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

The clerk has indicated that he has a copy of that and he will have it translated. Once it is translated, it will be provided to all members. But you have to bear in mind that it may take--

3:30 p.m.

Bloc

Marcel Lussier Bloc Brossard—La Prairie, QC

I'd appreciate getting a copy of it in English.

3:30 p.m.

Conservative

John Williams Conservative Edmonton—St. Albert, AB

I understand my colleague's desire to have an English copy, and therefore I would move that the document be tabled, even though it is only in one language, and be distributed. If all members are agreeable to that, then I think we can proceed.

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

If all members agree to that procedure, that is agreeable.

Monsieur Laforest.

3:30 p.m.

Bloc

Jean-Yves Laforest Bloc Saint-Maurice—Champlain, QC

Nevertheless, it should be translated anyway.

3:30 p.m.

Some hon. members

Yes.

3:30 p.m.

Bloc

Jean-Yves Laforest Bloc Saint-Maurice—Champlain, QC

Fine then.

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

If I understand the resolution, the document has been tabled. It will immediately be circulated in English only. The committee clerk will proceed forthwith to have it translated. Once it's translated--and that probably will take a little bit of time--it will be circulated to all members of the committee also.

Okay, there are a couple of other housekeeping matters. I did read for the record before the last meeting a prepared statement on the issue of parliamentary privilege. That is available to anyone who wants it. You can see the clerk. I don't intend to read it again today. But again, I want to remind all members and witnesses that the law of parliamentary privilege applies to these proceedings.

Last, the steering committee of the committee did decide that all future hearings would be under oath, and I'm going to instruct the clerk now to administer the oath.

3:30 p.m.

The Clerk of the Committee Mr. Georges Etoka

You state your name and then read this.

3:30 p.m.

Rosalie Burton Former Director General of Human Resources, Royal Canadian Mounted Police, As an Individual

I, Rosalie Burton, swear that the evidence I shall give on this examination shall be the truth, the whole truth, and nothing but the truth. So help me God.

3:30 p.m.

Deputy Commissioner Barbara George Deputy Commissioner, Royal Canadian Mounted Police

I, Barbara George, swear that the evidence I shall give on this examination shall be the truth, the whole truth, and nothing but the truth. So help me God.

3:30 p.m.

Paul Roy Ottawa Police Service (Retired), As an Individual

I, Paul Roy, swear to tell the truth, the whole truth and nothing but the truth. So help me God.

3:30 p.m.

Staff Sergeant Mike Frizzell Staff Sergeant, Strategic and Operational Support, National Child Exploitation Coordination Centre, Royal Canadian Mounted Police

I, Mike Frizzell, swear that the evidence I shall give on this examination shall be the truth, the whole truth, and nothing but the truth. So help me God.

3:30 p.m.

Chief Superintendent Fraser Macaulay Chief Superintendent, Royal Canadian Mounted Police

I, Fraser Macaulay, swear that the evidence I shall give on this examination shall be the truth, the whole truth, and nothing but the truth. So help me God.

3:30 p.m.

Liberal

The Chair Liberal Shawn Murphy

Thank you very much.

Members, we have before us today Deputy Commissioner Barbara George of the Royal Canadian Mounted Police; Rosalie Burton, former director general of human resources, Royal Canadian Mounted Police; Fraser Macaulay, Chief Superintendent, Royal Canadian Mounted Police, Staff Sergeant Mike Frizzell, strategic and operational support, National Child Exploitation Coordination Centre; and as an individual, Paul Roy, who is with the Ottawa Police Service.

I want to welcome each and every one of you.

It's not compulsory, but I understand that certain ones have an opening statement. We're just going to go by the list.

Deputy Commissioner George, I understand you have an opening statement. I turn the floor over to you now.

3:30 p.m.

D/Commr Barbara George

Thank you, Mr. Chairman.

Let me begin by expressing my appreciation to the committee for allowing me this opportunity to respond to the very serious allegation that has been made against me by the member for Etobicoke Centre.

As the member for York West said on Monday, “In this process, it is unfair for people to have accusations made against them and not to have sufficient time to be able to respond.” I therefore welcome this opportunity to address the accusation directed against me, and to respond to any further questions committee members may have.

In the course of the committee's meeting on March 28, the member for Etobicoke Centre suggested that I had perjured myself during my initial testimony almost two months ago.

Given the severity of the allegation, which the member repeated publicly and to the media, I have been suspended from my duties by the Commissioner of the RCMP, pending a full disciplinary investigation. The utterance of the term “perjury” was the catalyst that changed my life forever.

I have proudly served as a member and officer of the Royal Canadian Mounted Police for 29 years, and this is the first time in my entire career that my conduct and integrity have been called into question. Worse still, because of the confusion surrounding these hearings, some press reports have even suggested that I was somehow involved in the problems with the RCMP pension and insurance funds. I was not.

Further, I did not and have not resigned from the RCMP. On the evening of March 26, 2007, I was asked to step down from my position as deputy commissioner, human resources, at the urging of the commissioner, who told me that while she believed me and felt I had done nothing wrong, it would be in the best interest of the force in light of the increased pressure on the RCMP.

This was prior to any allegations having been made against me, two days before the hearings of March 28.

I made that very difficult decision in a state of disbelief and shock, and I do not yet know how I managed to drive myself home following that meeting.

The arrangement we had reached, which followed her private meetings with other witnesses, was that I would step down and take a combination of educational leave and pre-retirement leave.

The reasons for my suspension, which followed the hearings, relate exclusively to issues arising out of testimony before this committee, and in particular the allegation made by the member for Etobicoke Centre. Indeed, the main purpose for my appearance here today is to address the allegation of perjury, an allegation that is as unfair as it is unfounded.

Let me be perfectly clear. At no time did I either mislead this committee or provide false testimony. The evidence and answers that I gave in response to your questions were at all times honest and accurate.

When I testified on February 21, I was asked the following question: “Did you or Mr. Zaccardelli order that Staff Sergeant Frizzell be removed, and was it you or Mr. Zaccardelli who ordered that the investigation be shut down?”

My response was, and I quote: “I can state with absolute finality that it was neither Commissioner Zaccardelli nor me who had anything whatsoever to do with, as you say, the removal of Sergeant Frizzell.”

Mr. Chairman, I stand by that answer. Moreover, I would refer the committee to the testimony given by Assistant Commissioner Gork, where he stated that the order to remove Sergeant Frizzell was made by him, in consultation with Inspector Paul Roy of the Ottawa Police Service. Inspector Roy is here today. More specifically, in response to repeated questions from committee members, Assistant Commissioner Gork further confirmed that I had never contacted him to have Sergeant Frizzell removed.

Notwithstanding these assurances, the member for Etobicoke Centre tabled a selection of e-mails that he claims show that I had ordered Sergeant Frizzell's removal. He then quoted for the record a short passage from an e-mail written by Chief Superintendent Doug Lang. It read, and I quote: “I have an electronic copy of the written order we served on Frizzell at the request of A/Commr Gork and D/Commr George...”

Mr. Chairman, I have since reviewed the e-mails that were tabled by the member for Etobicoke Centre, including the e-mail from which he quoted. The committee will note that the e-mail in question was part of an exchange of e-mails written between Chief Superintendent Lang and Assistant Commissioner Bruce Rogerson. Following the e-mail I have quoted, Assistant Commissioner Rogerson asked Chief Superintendent Lang to clarify my involvement, as my name had not appeared on the final order given to Frizzell.

Either deliberately or carelessly, the member from Etobicoke Centre failed to read the explanation and the clarification ultimately provided by Chief Superintendent Lang.

As Chief Superintendent Lang's explanation accurately details the events in question, I believe it should be quoted in its entirety. I quote:

I spoke with Deputy George on the phone during this period (before the order was prepared), who provided me further details of Sgt Frizzell's continuance of this investigation after he had been asked to stop, and what she had deemed as continued harassment of one of her employees by Sgt Frizzell.... I received no formal order from either A/Commr Gork nor Deputy George, just requests from both to ensure this situation was rectified, and A/Commr Gork's direction that it be served on Sgt Frizzell in the form of a written order. I advised both when it had been formally served.

These comments further confirm that I did not order the removal of Sergeant Frizzell and that my answer to the committee was accurate. I am deeply troubled by the fact that the member for Etobicoke Centre used a misleading quote, taken grossly out of context, as the basis for alleging that I had lied to this committee and the public.

Given the horrific consequences that my family and I have endured as a result of these false claims, it is my sincere hope that this will put to rest any suggestion that I have been dishonest.

These e-mails also reference an issue that has not been fully explained to the committee, the issue of Sergeant Frizzell's conduct during the Ottawa Police Service investigation. Although Inspector Roy is far better able to discuss the problems he had with Sergeant Frizzell during his investigation, I want to be clear about the concerns that I had expressed to others at the time.

In June 2005, Ms. Rosalie Burton told me that some members of her staff were being aggressively interrogated by Sergeant Frizzell. In fact, it was my understanding that at least two staff members were so upset after their interviews with Sergeant Frizzell that they had to be sent home. As a career RCMP officer, I can attest that this type of conduct by an investigating officer is neither acceptable nor productive.

Shortly thereafter, Sergeant Frizzell left a voice-mail message on Ms. Burton's telephone, which he played for the committee during his appearance on March 28. In the message, Sergeant Frizzell indicated that “a criminal act is ongoing and seemingly condoned by senior management”.

Ms. Burton and Deputy Commissioner Gauvin both assured me that Sergeant Frizzell had failed to understand the matters he was investigating with respect to the insurance outsourcing. Moreover, it was highly inappropriate for an officer involved in an investigation to leave such a message for someone he subsequently wished to interview.

In respect of both complaints, I telephoned Assistant Commissioner Darrell LaFosse and told him of what I had learned, and I asked that he speak with Sergeant Frizzell regarding his interviewing methods. Assistant Commissioner LaFosse, in turn, told me that I should express my concerns to Assistant Commissioner Rogerson, which I did shortly thereafter.

In the course of these calls I was informed that, unbeknownst to me, a decision had already been made by the Ottawa Police Service to terminate the probity investigation. Upon learning this, I spoke with Chief Superintendent Lang to see what now was being done with respect to Sergeant Frizzell. Chief Superintendent Lang later advised me that he had served Sergeant Frizzell with an order from Assistant Commissioner Gork instructing him to return to his regular duties. A copy of that order was provided to this committee by Commissioner Busson as an attachment to her letter of March 1, 2007.

The order states in part:

You have been previously advised by Inspector Paul Roy of the Ottawa Police Service to cease and desist any and all investigative activities relative to the project probity investigation. This investigative team has now been dismantled. We have now been made aware that despite the instructions you have already received, that you continue to conduct further inquiries relative to this investigation for which you have no mandate or authority.

In the weeks and months after the investigation ended, I came to learn that others had experienced similar problems with Sergeant Frizzell.

In support of this, I would like to table an e-mail exchange that took place between me and Assistant Commissioner Gork following my first appearance before this committee. The e-mail outlines a series of problems that the Ottawa Police Service and others had had with Sergeant Frizzell in the course of the investigation. Again, however, Inspector Roy will be better able to speak to these issues.

Mr. Chairman, let me say in closing that I continue to have a great respect for the important work of this committee. For 29 years I have been a career RCMP officer. My husband was a former RCMP member. Our eldest son is an RCMP member, and our two younger sons hope to join the RCMP after graduating university. We are proud of this force and proud of its members.

As difficult as these hearings have been for me personally, for my family, my friends, and my supporters, I recognize their role in restoring the public's trust and confidence in the RCMP. I support and applaud your continued efforts to understand what took place during this difficult period.

Unfortunately, given the limited time period we have for opening statements, I have not been able to address all of the issues that this committee has heard of. To that end, I would be pleased to take any questions you may have on the issues I have raised in my opening statement, or indeed any other issues as well.

Thank you. Merci.

3:45 p.m.

Liberal

The Chair Liberal Shawn Murphy

Thank you very much, Deputy Commissioner George.

The e-mails that you have to table, do you have them with you now? Thank you very much.

We're now going to hear from Rosalie Burton, former director general of human resources.

3:45 p.m.

Former Director General of Human Resources, Royal Canadian Mounted Police, As an Individual

Rosalie Burton

Mr. Chair and honourable members, thank you for the opportunity to appear before committee today.

I appear before you today as a public servant, having more than 20 years of experience in the federal public service, mostly in human resources management. Prior to joining the public service, I obtained an honours Bachelor of Commerce degree from the University of Ottawa, specializing in human resource management and management information systems. Later in my career, I obtained a master's certificate from Royal Roads University. I started my career up at Chalk River nuclear labs with Atomic Energy of Canada.

I'd like to start by sharing with you that it was a very proud time in my career when I joined the Royal Canadian Mounted Police. To have the opportunity to contribute to safe homes and safe communities, to know that in some small way I could contribute to the men and women on the front line who protect our citizens and be part of a proud tradition and a national icon, was a highlight in my career and a true honour.

My first day with the RCMP was August 27, 2001. I transferred from my position at Treasury Board Secretariat, chief information officer branch, to the RCMP's executive officer development and resourcing section. My role there was to design and implement a suite of leadership development programs, and I completed these tasks successfully.

In the late fall of 2003, I took on the role of acting director general of the organization renewal and effectiveness team, replacing Chief Superintendent Fraser Macaulay.

On or before September 11, 2003, and prior to my arrival in the acting director general role, 12 individuals had been identified to be declared surplus. One of these employees identified for surplus was Denise Revine, an individual for whom I had not had any line responsibility prior to taking on my new role. Due to funding pressures, the HR branch budget had a shortfall of $1.3 million for the fiscal year 2004-05, and some programs would simply not be funded. I consulted the public service staff relations adviser at the RCMP and implemented these budget decisions, ensuring due process was followed.

I was appointed by the Public Service Commission as an EX-2, director general, effective April 1, 2004. Around this time, I also assumed responsibility for the National Compensation Policy Centre, among other entities. This was as a result of a reorganization of the human resources team that was announced in February of 2004.

I understood my mandate concerning the National Compensation Policy Centre to be one of sustaining operations. The employees on this team were working very hard, but by the time I arrived, they had been without their director for several months. Part of my task was to restore morale and bring focus to their work.

While sustaining operations, I attended an insurance committee meeting that prompted me to ask several questions pertaining to the administration of the insurance program. I suspected a lack of management controls for our members' insurance program. On November 29, 2004, I requested an internal audit through our chief audit executive, with the concurrence of both the chair of the insurance committee and my superior, the chief human resources officer. Also, at the suggestion of the executive assistant to the chief human resources officer, I contacted an investigator on the criminal investigation, who, as I understood it, was working under the direction of an inspector of the Ottawa Police Service, to share my concerns about the insurance program.

In my role as director general, I created a management action plan that consisted of corrective actions to the insurance audit findings. The management action plan was supported by the RCMP audit committee, chaired by the commissioner. These corrective actions were implemented and subsequently reviewed by the Office of the Auditor General, as indicated in chapter 9 of the Report of the Auditor General, on RCMP pension and insurance administration, dated November 2006.

Also, as a result of the lessons learned from the audit and an A-base review, I created an organization design for the National Compensation Policy Centre based on current and future work requirements with increased management oversight and quality assurance elements.

While I do not presume to know the process or procedures that were undertaken in the criminal investigation and the subsequent RCMP internal investigation, I am confident that I exercised my responsibilities in the best interest of the Crown, underpinned by the Values and Ethics Code for the Public Service.

Thank you, Mr. Chair, honourable members.

3:50 p.m.

Liberal

The Chair Liberal Shawn Murphy

Thank you very much, Ms. Burton.

We're going to now hear from Paul Roy from the Ottawa Police Service. I understand, Mr. Roy, you're now retired. Is that correct?